Thursday, November 29, 2007

reasonable proposals lead to reasonable answers

The first proposal argument at the end of chapter 15, about hosts at this restaurant getting paid better with tips is a good argument in my opinion. Laurel, the author, used to be a host at one of these restaurants and knows what it feels like to be an under appreciated and under paid hostess. She is able to gain her credibility because she used to be one, and she also has worked at other restaurants. Her proposal of having the servers pay 1% of their tips, is a good one, and would work because it works in other restaurants. It must work because others do it.
Her proposal is “doable” because it does not hurt the sever any, and it helps the hosts. When the hosts are happy, they are more likely to do a better job and the turnover rate would be lower. Having a lower turnover rate will make them more competitive with surrounding restaurants, which would ultimately make them more money. It’s a good argument because how can the company turn an idea down if it will make them more money without any cost to them?

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